Shipping & Delivery

Planning on placing an order with Flydingo.com? We will ship to all 50 states, Puerto Rico, Guam, the US Virgin Islands and FPO/APO addresses as well. It is also possible to ship to Canada, provided that UPS has accessible via UPS standard service. All other international address will not be shipped to. The shipping carrier used will be at our discretion. UPS is our primary carrier, but certain locations will require us to ship via USPS. All FPO/APO, Guam or the US Virgin Islands will be shipped via USPS. Please select standard shipping when placing your order.

Delivery Times ( UPS )
Ground: 5 – 7 Business Days
3 Day Select: 3 Business Days
2nd Day Air: 2 Days
2nd Day A.M.: 2 Days Morning Delivery
Next Day Air Saver: Next Day
Next Day Air: Next Day

Delivery Times ( USPS )
Priority: 2 – 5 Days
Express: 2 – 5 Days

Note: No international Shipping

Calculating Cost
Shipping costs for orders from Flydingo.com depend upon the method and option you choose. If you choose to group items into as few shipments as possible, you’ll be charged for one regular per-shipment fee, as well as a per-item fee for each item in that shipment. If you choose to ship items as soon as they become available, we’ll charge you full per-shipment fees for each shipment as well as a per-item fee for each item. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping carriers we use, all weights will be rounded up to the next full pound.

Abnormal Shipping Charges
Due to unexpected malfunctions that may occur on our website, Flydingo.com reserves the right to make corrections to customer orders after they are placed. With the permission of the customer, Flydingo.com may also make additional changes to a customer’s credit card after and order has been placed.

Damaged Shipments
Flydingo.com makes sure to package each order as well as possible to prevent any damages occuring during transport. Unfortunately, there will be the occasional damaged item.

When shipping damage occurs please make sure that you do not dispose of the original shipping container or any of the packing material. If the original box and packaging materials are not provided, we will not be able to file a claim for your product and you would not be able to get your item replaced. Please pack the damaged item back up as you received it and contact us immediately using our helpdesk. Make sure that you include a detailed description of the damage to the item, as well as a description of the package if there is any damage to the carton.

Once you have notified us of the damage we will start a claim with the shipping carrier. A representative from that carrier should soon get in contact with you after in order to review your package. Once confirmed, we will be able to ship out your replacement.

Refusing Shipment
If customers refuses shipment of an order there will be a minimum 20% restocking fee. Shipping charges are NON-Refundable. This applies to all packages that are shipped back to us if the customer refuses the package, is not available for several days for delivery or the provided address is not correct. If this is the scenario, the customer will be responsible for all shipping charges.

If the customer decides not to have the item reshipped, they will charged with a 20% restocking fee.

Flydingo.com will not pay for any fees for refused shipments from Canada. All Canadian customers that refuse shipments will not receive refunds for the items shipped. If you decide that you no longer want the items, please fill out an RMA request using our RMA form.